the Better Business Bureau as well as the the ones received
Total, complete confidence and trust - I have used their services for a number of years, for all of my equipment. They are responsive, timely and clearly state any problems with alternative solutions and identification of any risks. Appointments are easy to make, and the technician arrives on time or you get a phone call. They are professional and personable, with all around outstanding service.
This letter is written in response to excellent service our firm received from Bayne Schulstad. Bayne is the principal at Triangle Compudocs located in Raleigh, NC.
On Easter Sunday, we noticed a most concerning e-mail that appeared to be legitimate from Microsoft with a toll-free number to call for resolution. We contacted our web-host and he recommended Triangle
Compudocs to us. Despite it being Easter Sunday, Bayne was kind enough to respond, logged into our network, and installed the necessary defensive software. We were so impressed with Bayne’s willingness to work on a holiday, together with the excellent results, we invited him to implement required hardware and software upgrades to our shipping department computer. This was a turn-key event for us, and we have been enjoying the benefits of these required updates since then.
Without any reservation, we recommend Bayne and Triangle Compudocs to those needing competent, professional and cost-effective computer work and consultation.
Robert L. Wood
Vice President and General Manager
Laser Recharge of Carolina, Inc.
Thank you for coming by yesterday. You quickly accessed our issues and put a step by step plan together to resolve.
A big thank you to Triangle Compudocs for helping me get all my data onto the new computer. Found some media I didn't think I would ever see again.
Thanks so much for your assistance, much appreciated.
Invoice has been paid and will definitely contact you again as needed.
Hi Bayne, Thanks so much for taking care of my computer or should I say our computers. I sure do not know what I would do without you. to call. Maybe when you get old there will be nice person to help you.
Thanks for the great work you do for us. I so appreciate you coming by / deleting mindspring off my phone, help with Timeslips, etc.
Where would we be without you?
I needed to get a new computer and have my data moved to the new computer. Bayne of Triangle CompuDocs came on time and even fixed an error message that I had been getting for 3 years and no one else was able to figure out! He re-programmed my Harmony TV remote, fixed my data storage issue on EarthLink! It was a wonderful experience!!!
Our laptop was overheating as the fan was not working and the hinge was broken so it was hard to open or close, Triangle CompuDocs came highly recommended and our laptop was fixed in a short time. We have had no problems since it was repaired. Thank you CompuDocs, you came through for us and if we ever need help again, we will call you.
Installed iMac and gave thorough intro class. Bayne does not waste time and his fees are very reasonable.
Also, when I have a minor problem, Bayne will try to avoid a visit if he can correct the problem by computer or telephone.
Transferred files from old computer to new computer and installed software. Also gave a wealth of information! Will definitely refer!
We are a small business in the home services industry. CompuDocs helped set our office up and has helped us add new work stations and upgrade software as we have grown over the last few years. Their service is unmatched and they respond to our little office problems as if we were a big office, by returning calls and resolving issues super fast. I have and will continue to refer CompuDocs to my friends, family and colleagues. Thank you CompuDocs.
Bayne is experienced, accommodating and makes learning new things fun!
The best quality about Triangle CompuDocs is that they are trustworthy.
You need more good people like Bayne Schulstad in this company! He is professional, does not waste time, answers my questions and whatever is wrong with my computer, he takes care of it.
We've been using Bayne for over 5 years now and are very satisfied with his professionalism, work ethic, and responsiveness. We feel completely confident recommending his services.
We have a couple of computers that Triangle CompuDocs takes care our home computers and they do a great job whether it is in person or done remotely. We have used them for several years now and love them. Fair pricing.
Bayne has been a lifesaver for us here at Realty World-Triangle Living for a few years. All we had to do was call or text him, and he was right there to solve our computer problems. We can't say enough about him as a professional and a person as well. He is honest, kind, and always gets the job done. You could not ask for anything more in a professional!
Bayne of Triangle CompuDocs takes care of all of my computer problems and solves them...Most of the time the problems can be solved remotely...Yesterday, I could not receive or send mail....Bayne worked his magic and solved the problem remotely...I trust him to fix my problems and he does ....Sometimes, the problem cannot be fixed remotely so he comes to my house to fix the computer.....I highly recommend him and hope you will contact him with your computer problems....Jeanette W. Bennett
Bayne at Triangle Compudocs is knowledgable, professional,and prompt and embodies customer service at its finest. Love it when local businesses do what they say they are going to do, when they say they are going to do it, even better than they promise!
Triangle CompuDocs always takes cares of our computer needs whether it be new equipment or computer issues. Bayne does a great job and is always timely and ensures that everything is working is great! I highly recommend him for any computer needs.
Office computers went "haywire" after being attacked by malware. Bayne saved several company documents as well as safeguarded our systems. Bayne was beyond professional. He has since been a wonderful resource for our company. It is nice to have "one" source to guard the health of our company.
Bayne with Triangle CompuDoc has been servicing our office and personal computers for a number of years. He is knowledgeable and dependable. You won't go wrong using Triangle CompuDoc.
We have used Triangle CompuDocs for years, they are on time and always finish the task at hand. I would highly recommend them.
Bayne does great work! Very knowledgable and very easy to work with. I've been pleased with the results every time I have needed his services.
Bayne not only does excellent work, but, he is the most trustworthy person I've ever dealt with. He stays calm through every crisis and gets to the bottom of every problem and solves them. Won't use anyone else.
Bayne installed my UVerse system and my printer, and answered many and varied questions. He is knowledgeable, pleasant, very helpful and patient and never makes one feel inadequate. Important to those, like me, with limited computer literacy. His fees are reasonable. I recommend him highly.
We are so thankful for Bayne Schulstad and Triangle CompuDocs! Bayne has helped ua many times when we've had annoying computer issues, or just a simple question. He is always prompt and courteous and gets things back up and running in no time!
Bayne Schulstad does a great job of technology help. He is very professional and patient with explaining computer problems and making any necessary repairs, changes, recommendations, etc. I will call Bayne with any technical problems I have. I highly recommend Bayne!
Bayne is our go to guy for random computer problems. He's always helpful, quick and fair priced. Highly recommend him.
Bayne Schulstad and Triangle CompuDocs are an excellent resource for any sort of computer problem. I have used them for years and have always been very happy with their work. I highly recommend them!
I have been using Bayne of Triangle CompuDocs for at least a couple of years for all of my internet needs. This includes setting up and managing as needed my website, web hosting, and Internet problem resolution. Bayne is very responsive when problems occur and solve the problems quickly and professionally.
Very responsive to our computer problems. Provides clear, easy to understand answers and solutions.
I called Triangle Compudocs about 2 years ago to diagnose a problem I was having with my Macbook. The problem was that it needed more space on the hard drive. Bayne explained the problem so that I could understand, replaced the hard drive and I call him anytime I have an issue with my computer. I wouldn't trust anyone else because he is honest and reasonable in pricing.
Thank you so much for promptly coming to our home this morning to trouble shoot and setup our internet service. Hopefully these issues have been resolved after your visit today--only time will tell. Thanks again and it was a pleasure meeting and working with you.
So far everything seems to be working nicely! I am pleased. I really appreciate your time and effort in fixing things and the referrals are my pleasure!!! Thank you for the detailed instructions.
Thanks very much for your help. If we were to need help with other tech issues, we'll certainly give you a call. And, I'll keep your card handy, and provide a recommendation, if any of our friends might need your services.
Hi! The iPad is working just fine! Also, the PC is running much faster. Thanks for your help!
Hey Doctor Bayne, The computer is running just fine and you are the man, thanks so much for your gift of computer...
You have been great to work with And I have been passing along your information!! I recommended you to my mom and you helped her last week. My sister now needs help...
Great people & great service, they really know their stuff. They keep my network running smoothly and come running when I need them. Thanks Triangle CompuDocs
They are the best in Raleigh!
Customer service at it's best! We always feel like we are their # 1 priority!
Triangle CompuDocs is very responsive...They respond very quickly...They do a high quality piece of work...and they stand behind their work...You can depend on them...
This business is awesome! I can get in touch with them at any time, receive a quick response, and get my needs taken care of as quick as I need it done!
Knowledgeable. Great service.
Bayne has always been very helpful and very fair priced. We have been the recipients of excellent and quite fast service. I would highly recommend their services and do carry some of his business cards, with me.
Life can be difficult...but when your computer doesn't work everything is magnified! Triangle CompuDocs helps keep me moving forward with my life by responding quickly, calmly and professionally when my computer screams HALT!
Triangle CompuDocs is a great find! You get the top level of experienced service on the first phone call! A complete service provider, giving personal & efficient attention to our needs. They have our vote!!
Bayne has been servicing my work and home computers for several years. He is very knowledgable and desirous to please and serve. He is also a very pleasant person to be around. I recommend him every chance I have.
Triangle CompuDocs is the most responsive and knowledgeable IT firm in the Triangle. We are a very high paced and demanding organization and Triangle CompuDocs is always on point. Thanks for everything we do appreciate it!
Very reasonable pricing and STELLAR customer service!!!!
We have had Bayne handle our computer needs and our websites for years. We love how fast he always responds and how patiently he explains the basics to us. We know we can trust him. He's the best!
Great service and fast response every time.
I have trusted Bayne for years to take care of my computer. I am so happy I found him. Good Service and dependable.
Computer working great now - You are the man.
There were many more photos than I had remembered and I really appreciate that you took the extra time to save and send them. I was very pleased with your service and we're up and running very quickly on the new computer, thanks to you.
Just wanted to thank you again for coming out to the house. I'm very impressed with your computer knowledge and now I know who to call any time I have a problem :-)
Bayne is the BEST! He came over today and totally integrated all my computers, printers, email, etc. I cannot believe what a difference this is going to make for my business! THANK YOU!