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Remote Managed Services - Think of Remote Managed Services as a proactive approach to maintaining computers and networks.  Regular maintenance remains less expensive than fixing things after they break.

Server Monitoring and Care

Active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated, and the issue immediately investigated. Once the problem is identified, steps are taken to fix it — remotely at first and escalated as necessary.

Desktop Monitoring and Care

Preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, it’s all handled — quietly and in the background while your employees remain productive.

Network and Security Assessments

How healthy is your overall network? On a regular basis, reports will be generated on the state of your systems, letting you know of any potential problems that fall outside safe parameters of managed IT services.  With these comprehensive assessments, you’ll always have the best information for choosing your most effective options.

Security - Protection Against Ransomware
Ransomware is everywhere.

Judging by the headlines, today’s cyber threat landscape is dominated by ransomware, a juggernaut of an attack that has claimed over $1B in extorted funds from organizations of all sizes, leaving many digitally paralyzed in its wake. Ransomware is evolving rapidly, with each new variant proving to be stealthier and even more aggressive than its predecessor. Organizations worldwide are scrambling to deploy better protection and further minimize financial risks of an attack.

IT professionals and execs alike know that antivirus and static prevention do not effectively protect against targeted ransomware attacks, and are seeking out next-generation endpoint protection solutions. They are also simultaneously deepening their insurance coverage, as evidenced by a substantial upswing in cyber-insurance spending.

It takes valuable resources and hard-earned capital to procure and deploy the latest endpoint protection technologies. Shouldn’t those solutions alone be effective enough to mitigate the risk of ransomware attacks without having to spend even more on insurance?

Last year, enterprise organizations collectively faced over three billion cyberattacks. When you consider the growing diversity and sophistication of these attacks, it’s natural to wonder about how many of them you’ll be able to prevent, and whether or not your organization’s response is effective or timely enough.

The truth is, static, AV-based solutions just don’t cut it. In the very distant past, most antivirus software relied heavily on scan strings (often referred to as “signatures”) that described known malware variants. However, established vendors rapidly augmented these scan strings with much more sophisticated detections based on information gathered by various technologies and approaches such as emulation, heuristics and behavior analysis, to be able to spot even previously unseen variants and families.

This intelligence amended by inputs from machine learning algorithms, sandboxing, in-cloud reputational checks as well as other technologies, allows current security products to detect and block most emerging and suspicious items directly at the endpoint. 

 

All these systems are necessary, especially because of the number of suspicious samples: according to ESET’s telemetry, hundreds of thousands surface each day. However, no technology is a silver bullet that can solve all security issues by itself. Human expertise is therefore still one of the cornerstones of malware research and analysis, essential for achieving high detection rates while keeping false positives as low as possible.

Contact us TODAY to talk about securing your most valuable assets.

Repair & Troubleshooting

Our expert technicians come directly to your home or office to provide on-the-spot help for troubled notebook and desktop PCs and Apple products as well. We offer same-day, next-day, after-hours, and weekend service. We specialize in on-site computer repair.

Network Services

Your network is vital to your business. When problems arise, you need fast on-site computer repair. In addition to traditional wired networks, our technicians are experts at installing, configuring, and securing wireless networks.

Virus Detection/Removal
 

Does it seem like there's a gremlin inside your computer? Does your computer seem unusually slow? Are pop-ups driving you crazy?  It could be a virus or malware. We can help you get rid of it and return your computer to health. No matter what kind of PC you have, you need the latest antivirus software. Not only do antivirus programs protect your computer from damage, but they also prevent you from accidentally passing viruses to family and friends when you send emails or share files. If you're unsure about which virus software to install or how to configure it, just ask our experts.

Web Design​
 
Are you still using Gmail, Hotmail or AOL as your company email address?  Let's get professional, with a custom website and business email.  Once developed, I can teach YOU how to make minor modifications.  
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Services

We specialize in providing the computer and network support critical for small and home-based Business and Residential customers to succeed in today's world. Triangle CompuDocs delivers on-demand, on-site computer and network services that are convenient, reliable and affordable. Our commitment to excellent customer service has made us one of the most respected on-site computer repair and support providers in the Triangle.

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