Features of Remote Managed Services:
-
Predictable Costs: Companies pay a fixed monthly fee, making budgeting more straightforward.
-
Proactive Approach: Managed Service Providors monitor and maintain IT infrastructures continuously, preventing potential issues before they become problems.
-
Access to Expertise: Companies benefit from a team of IT experts who are up to date with the latest industry knowledge and best practices.
-
Enhanced Security: Regular updates, patches, and monitoring ensure that businesses are protected from potential threats.
-
Scalability: As a business grows, managed services can be scaled to meet increasing IT demands.
-
Less Work from You: With comprehensive coverage of your IT systems, working with an MSP simply requires less work from you and your team. They handle most of the heavy lifting, allowing you to fill your time in more productive ways.
What we offer:
With Managed Services you will be protected as follows:
-
24x7x365 Server/Desktop Remote Monitoring and Maintenance
-
Patch Management – keeping software secure and up to date
-
Antivirus – protecting systems with cutting-edge antivirus and defense against malware and threats
-
Ransomware detection – Safeguard against ransomware attacks with proactive detection and response.
-
Endpoint Detection & Response – Enhanced security with endpoint protection detection and response, for real-time threat monitoring
-
Managed Detection & Response – Visibility into Endpoint, Network and Cloud attack pillars via Advanced Threat Protection
-
Optional Endpoint Backup – Ensuring data integrity with reliable endpoint backup solutions including encryption and compliance features to maintain data security and regulatory alignment
-
-
24x7x365 monitoring of your network and systems including SOC (Security Operation Center) monitoring
-
24x7x365 Help Desk
-
Troubleshooting and remediation for processes/services that fail
-
Remote repair of software issues
-
Access to Technician M to F, 9 to 5 as available
Little problems will be solved quickly to prevent them becoming big, expensive problems. In most instances, you won’t even know there was ever an issue.
This product also allows Triangle CompuDocs remote access to your computers and helps your company by providing a clear snapshot of your organization, so that potential problems can be eliminated before they start. This will ultimately save you time & money.
